Shipping policy
Shipping Policy
Thank you for shopping with Pressed in Pink by Zoë! We take pride in creating high-quality, made-to-order apparel and gifts. Please review our shipping policy below.
Processing Time
- All orders are made to order.
- - Standard processing time is 2–10 business days after payment has been received.
- Processing time does not include shipping time.
- During holidays, sales, or periods of high order volume, processing times may be extended. Customers will be notified if significant delays occur.
Shipping Rates
- We offer flat-rate shipping of $6 per order.
- Shipping costs are calculated and added at checkout.
Shipping Carriers
- Orders are shipped using USPS or another available carrier, depending on the destination and package size.
- Tracking information will be sent once your order has shipped.
Delivery
- Once your package has been accepted by the shipping carrier, Pressed in Pink by Zoë is not responsible for shipping delays, lost, stolen, or damaged packages.
- If your package is delayed or lost, we will gladly assist you in filing a claim with the shipping carrier.
Incorrect Shipping Information
- Customers are responsible for providing the correct shipping address at checkout.
- Pressed in Pink by Zoë is not responsible for orders shipped to an incorrect address provided by the customer.
- If a package is returned due to an incorrect or undeliverable address, the customer is responsible for paying the cost of reshipping the order.
Local Pickup
- Free porch pickup is available in Hillsboro, Indiana.
- Customers will be notified when their order is ready for pickup.
- Orders must be picked up within 30 days of notification unless prior arrangements have been made. Unclaimed orders after 30 days may be considered abandoned and may be donated, disposed of, or restocked without a refund.
If you have any questions about shipping or your order, please contact Pressed in Pink by Zoë before placing your order.