Refund policy

At Pressed in Pink by Zoë, all items are custom made to order. Because of the personalized nature of our products, we do not offer refunds, returns, exchanges, or cancellations once an order has been placed.

Please inspect your order as soon as you receive it or pick it up. If you believe there is an issue with your order, you must contact Pressed in Pink by Zoë within 48 hours of delivery or pickup. Requests made after 48 hours will not be considered.

All claims must include a description of the issue along with clear photos of the product. Pressed in Pink by Zoë reserves the right to make the final determination regarding any claim submitted.

If a remake is approved, Pressed in Pink by Zoë will determine whether the item will be remade at no charge or if a product fee will apply based on the circumstances of the claim.

By placing an order, you acknowledge that you have read and agree to this Return, Refund & Exchange Policy.